This was the Perfect trip from first contact to the end. Every question was answered almost immediately before we arrived and once in Bhutan, we had one of the best guides that I have ever had. Sanguay and our driver, Terine, were always nearby making sure we had an understanding of the culture and history of what we were seeing or getting the best service from our hotel or restaurant. I wouldn’t hesitate using them again or recommending them.

I chose Best Bhutan Travel because it was high on the tripsdvisor ranking - and frankly because their communications were very professional compared to other agencies and individual travel guides I had reached out to. Communication has been fast, crisp and helpful. They were very supportive with the payment which honestly felt so strange to me (you pay Bhutanese agencies through the national Bhutan bank). They took care of the visa, and our return flights from Nepal to Bhutan. We were happy with the suggested itinerary. We spent 12 days together, all the way to Bumthang. On the trip itself we realised it is more of a guideline where to go - with changes possible for e.g. hotel or activities. The latter was notably thanks to our guide and driver who were phenomenal. We had an amazing time with Lotay (guide) and Khandu (driver). They were kind, attentive, knowledgeable and fun to hang out with. They adjusted the itinerary based on our interests* and their experience. We went to the (in)official start of the Paro festival which is held in the "second tiger nest". We were the only Western foreigners and were so welcomed by all locals, and really enjoyed watching the masked dances, with Lotay explaining to us their meanings and purposes. *Our guide was very, very attentive. For example I mentioned quickly that my wife does a lot of arts and crafts. Therefore, we visited a paper making factory and the institution of 13 arts in Timphu. We really appreciated it. We also went to Karaoke twice, and competed in archery and darts. Our visits to the temples were amazing, with Lotay teaching us about tantric Buddhism, and as a very social person, always talked with the monks and shared more insights with us. Along the way we learnt from the head monks and got blessed. Honestly I could go on about all the positive aspects. On the 2nd day I briefly mentioned that this trip was actually our honeymoon. The very evening they congratulated us with wine and cake, and every hotel had some decoration to celebrate our marriage. It was also very important for me that we eat local, Bhutanese food. It's spicy, trust me. This may be an important element to mention in your planning so that restaurants and hotels are made aware. Our guide and driver took care of everything. We were also always fed to keep energy levels up. Honestly, you get the drift, so I wholeheartedly recommend Best Bhutan Travel. Finally, surprisingly, some hotels were very nice and empty, as if they were just booked for us. We were lucky. As a word of advice: the more East you travel, the more you'll spend time in the car, so prepare accordingly your expectations. We did enjoy Trongsa and Bumthang though! Very different to Western Bhutan.

My partner and I visited Bhutan over the course of a week and was wowed by the majestic nature and vibrant culture that Bhutan had to offer. Even though both of us were unfortunate to come down with food poisoning towards the latter half of the trip, we were super well taken care of by our guide Lotay and driver Khandu. Would recommend Bhutan Best Travel for a well curated itinerary and thought through recommendations, but I would pay abit more attention in retrospect to a couple of the dining establishments (which were likely the cause of our stomach upsets)

My husband and I have just completed a 12 day tour with Bhutan Best Travel. We are in our mid-50s and have been travelling most of our adult lives. We have almost always done this independently, so we were a little unsure how we would fare on an organised tour. We needn't have worried. We had an amazing experience of Bhutan, and that was in no small part due to our guide Sangay and driver Tshering. They were incredibly thoughtful and always looking for ways to make our trip special. We had the flexibility to change what we did, when we did it, where we ate, and what we ate. Sangay picked up on things we said during the trip and then incorporated that into our experience. (Eg. We told him early on we liked eating fish, so he organised with some of our hotels some delicious fish meals.) We opted for 3 star hotels and we were very happy with the choices that Bhutan Best Travel made for us. Our experience with the staff at all the hotels was positive, and our rooms were comfortable with great views, usually looking out across a valley at the local dzong. There were so many highlights - the stunning natural scenery, the fauna and flora, the unique architecture, the fascinating history and traditions, the Bhuddist culture and way of life, and the warm and gentle Bhutanese people. We started in Paro and timed our visit in April so we could see the Paro festival and the Rhododendrons in bloom. From Paro, we headed east, visiting Thimpu, Punakha, Trongsa, Jakar (in Bumthang), and Gangtey. We visited dzongs, temples, monasteries, local markets, a local school, a local brewery, a home stay, tried our hand at archery (the national sport) and went on a number of short hikes. A real highlight was the hike up to Tiger's Nest. We started out just before sunrise to beat the crowds to the top and weren't disappointed. It was a magical experience and one not to be missed. Bhutan is a small country, but the challenging geography means a bit of time spent in the car travelling from valley to valley, negotiating narrow roads that cling to steep valley walls, snaking their way up over high passes where yaks graze amongst the Rhododendrons, with distant views of snow capped mountain peaks. Despite the challenging road conditions, we always felt safe with Tshering at the wheel. Our time in the car was spent learning about life in Bhutan, which Sangay and Tshering were happy to share with us. We can't speak more highly of Sangay and Tshering. They went out of their way to make our experience enjoyable. We learnt so much from Sangay and his knowledge of Bhutanese history and culture, and he really enriched our experience as we explored the numerous temples and dzongs that we visited. We really appreciated his willingness to tailor our experience according to our interests. Tshering was so sweet and caring. He was great company and very thoughtful. He drove extra cautiously when my husband was sick with a stomach bug for a couple of days, and constantly checked in to make sure he was OK. Sangay and Tshering made us feel relaxed and at home. We shared many meals with them, and the four of us spent hours in the car together. We developed a great rapport and had a lot of laughs along the way. It's only been a few days, but we are already missing them both. If you are planning a trip to Bhutan, we would both thoroughly recommend Bhutan Best Travel. From our first contact with the office team when we started looking into the trip, through to our final farewell with Sangay and Tshering at the airport, our experience was first rate.